Returns & Exchanges
At BOSTANTEN, we stand by the quality of our leather goods and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original, unused condition with all packaging and tags intact.
Submit a Request
Visit our online returns portal and enter your order number and email address to initiate the return or exchange process.
Receive Authorization
Our customer service team will review your request within 24-48 hours and provide a pre-paid shipping label or return instructions via email.
Pack and Ship
Securely pack your items in the original BOSTANTEN box, attach the provided shipping label, and drop the package off at any authorized carrier location.
Inspection and Refund
Once your return is received and inspected at our warehouse, we will issue a refund to your original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing